Help Articles

Seed Live / Cantaloupe Transaction Delivery Setup
Complete the following steps to have Cantaloupe / Seed Live deliver transaction information to Vend IT. No credit card, personal information, or password...
Mon, 9 Oct, 2023 at 3:03 PM
Seed Live Column Mapping
If you have never used a vending machine manager app before you may need to apply a Column Mapping to your machines in Seed Live. This tells Seed Live to us...
Mon, 9 Oct, 2023 at 3:53 PM
Device Alerts
You can setup Vend IT to receive Device Alerts from your machines anytime there is a problem with the machine such as a coil or coin jam.  Alerts are ...
Sat, 14 Oct, 2023 at 1:43 PM
Device Alerts Setup
Follow the instructions below to have Device Alerts delivered from Seed Live to Vend IT for display in the app. You will need to find your Welcome Email fro...
Sat, 4 Nov, 2023 at 1:24 PM
Tracking Expiry Dates
Vend IT can now track all of the expiry dates for your products sold. It can track both short term products like sandwiches and also the long term dates on ...
Sun, 15 Oct, 2023 at 2:57 PM
Item / Coil ID Mismatch Warning
If you receive the Item / Coil ID Mismatch warning in Vend IT shown below. This means that we have received product sales from Seed Live for an item that is...
Sat, 14 Oct, 2023 at 1:01 PM
How do I login to the app?
You can login to Vend IT using the email address and password you provided during signup (not the details in the welcome email). It usually takes our system...
Mon, 9 Oct, 2023 at 3:55 PM